Our Commitment to Your Privacy
Grand Card Parlour respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We only collect information necessary to respond to enquiries and improve our services. We do not collect any financial or betting information as we are an offline venue.
Information We Collect
We collect information you voluntarily provide through our contact forms and any information automatically collected through cookies and analytics.
- Contact form: name, email address, phone number, and message content.
- Automatically collected: IP address, browser type, device information, pages visited, and time spent on site.
- We do not collect sensitive information such as financial details, health data, or government identifiers.
How We Use Your Information
We use your personal information to respond to enquiries, improve our website and services, and communicate with you about your visit or event bookings.
Respond to enquiries
We use the details you submit through our contact form to answer your questions about the venue, menu, poker formats, or group nights.
Improve our website
Analytics data helps us understand how visitors use the site so we can refine content and navigation.
Communicate with you
We may send you information you have requested about our venue, late-night menu, or poker formats.
We do not use your information for direct marketing without your consent.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information with service providers who assist us in operating the website, such as hosting and analytics providers, under strict confidentiality agreements. Service providers are bound by privacy obligations.
We may disclose information if required by law or to protect our rights. We do not share information with any poker-related or gambling entities.
Data Security and Retention
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.
- Data is stored on secure servers with restricted access.
- We retain personal information only as long as necessary for the purposes outlined or as required by law.
- After retention periods, data is securely deleted or anonymised.
Your Rights and Choices
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. You may also request deletion of your information where applicable.
To exercise these rights, contact us using the details below. We will respond to requests within a reasonable timeframe.
Contact us about your privacy rightsChanges to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Material changes may be notified via a notice on the website.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us.
This privacy policy is effective as of 1 January 2025.